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CASE STUDY: Winning the onboarding game

A global telecommunications company chose BI WORLDWIDE and Bunchball to help with a disjointed onboarding process. The onboarding resources were scattered across many systems that did not work together.

The HR team of a global telecommunications company struggled with onboarding new employees because resources were scattered across many systems that did not interact.

BI WORLDWIDE's mobile gamification platform helped to set clear goals and calls to action for each new employee's journey and streamlined reporting with automatic feedback.


A global telecommunications company needed to link onboarding resources and streamline the onboarding process. In addition, they wanted to combine reporting on all onboarding tasks and provide an incentive to drive quick completion of the onboarding process.


BI WORLDWIDE's Bunchball Go mobile gamification platform centralised the new employee journey with clear goals and calls to action. Onboarding employees were placed on teams to drive community engagement. Bunchball Go’s data analytics provided streamlined reporting from all relevant systems with automatic feedback.


  • Consistent engagement throughout the new employee onboarding process.
  • Onboarding process streamlined from 90 days to 30 days

This solution led to consistent engagement through the onboarding process, saving time for the new employees, the HR team, and the new employees' respective team leaders. The original 90-day process to be completed by the majority of new employees was streamlined and successfully accomplished within their first 30 days.

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