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Delegate Management

Our objective is to deliver a first-class experience at every touchpoint. We represent your brand and are an extension of your team.

BI WORLDWIDE's Veritas Events can fulfil all your event delegate management needs. Our highly skilled team of event planners will partner with you to tailor the best solutions and provide a seamless delegate experience from pre-event, right through to onsite delivery and post event.

Event Website & Online Registration System
We will give your corporate experience or conference delegates great first impressions with a customisable event website and seamless registration experience.

Our event website and registration solutions can be fully tailored to your corporate or event brand, while our reporting facilities give you the benefit of real-time online event information without the need to purchase licences or download specialist software.

Delegate Management and Expert Customer Service
Our energetic and friendly team will provide support and become an extension of your team.

  • Concierge style customer service
  • Dedicated email address and phone lines to manage event-related enquiries from your delegates
  • Manage phone registrations and delegate bookings
  • Prompt responses
  • Efficient and personable team
  • Onsite first impressions and event support

Accommodation Management
Our team has extensive experience in managing accommodation for your delegates. With our buying power, we will negotiate the best available hotel rates, contracts and manage hotel room blocks for your event. We will take away all the stress, and work closely with you to manage hotel attrition, VIP allocations and cancellation policies.

Delegate Financial Management
Our event management platform offers a secure platform to take online payments through a secure payment gateway. We work with the major banks to provide a platform that follows PCI compliance and ensures the utmost level of security for you and your delegates.Our services include total financial reporting and reconciliation, providing regular updates and cost analysis to leave you confident that all financial budgets are being adhered to.

Event Apps
We provide event meetings app and technological solutions to maximise delegate participation and engagement. Your delegates will have realtime event information and updates right at their fingertips.

Our event app features:

  • Personalised agenda and content
  • Realtime communication between attendees
  • Maps
  • Event notifications
  • Live polling
  • Onsite event team support via messaging
  • Videos

Onsite Delegate Management
We offer expertise and solutions to ensure that your delegates’ entire event journey and experience, a seamless one.

Our event services include:

  • Experienced and professional onsite team
  • Onsite registration technologies
  • RFID and barcoded name badges
  • Session and access scanning
  • Event beacon applications
  • Event security and crowd control
  • Delegate transfer management
  • Onsite Reporting

Create an experience to inspire your audience.

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